Membership Cancellations – Your membership can be cancelled with 30-days e-notice. You can submit your cancellation notice by: e-mail to firstname.lastname@example.org.
Bank Draft or Credit Card Membership Cancellation – Pursuant to the terms and conditions of my membership contract, I understand that membership cancellation requires 30 days written notice. Upon written cancellation notice, one final draft will be debited from the bank account or credit card designated on my current Altoona Campus Membership Application. I understand I will have an active membership until the end of the month in which my final draft occurs.
Pay-In-Full Membership Cancellation Pursuant to the terms and conditions of my membership contract, I understand that membership cancellation requires 30 days written notice. Memberships paid in full at the time of purchase will be pro-rated and refunds will be issued within 45 days of receipt of this notification of cancellation. This refund will be calculated based upon the unused days of the membership, beginning 30 days after the receipt of written notification and ending the date of expiration of the original membership contract.
You will receive a confirmation notice 3-5 business days after you submit your cancellation. Please follow up if you do not receive your confirmation to be sure we received it.
Membership Freeze or Thaw Request – Memberships can only be frozen for the following reasons, and must be for a period greater than 30-days. Memberships frozen for over 1 year will be terminated with no refunds.
You may freeze for: Military Service or Serious Illness or Injury.
Please e-mail your freeze request to email@example.com.